Cause and Experience

 

About

Urgent Care Partners was formed to assist health systems as they develop alternative primary care delivery models. The leaders of Urgent Care Partners have 50 years of experience in ambulatory operations and innovative primary care strategy.

Urgent Care Partners focuses on building client capabilities and infrastructure, in order to deliver care in a way that is distinct from primary care and retail clinics, emergency rooms and virtual care platforms.

UCP offers full-service and turn-key urgent care center solutions, from strategy through design, including start-up, operations/management and transition to the client. These fully-customized solutions are designed to match the specific needs of the health system and integrate existing operational standards, software and processes that will ensure a smooth transition.

UCP has extensive experience managing joint commission and Det Norske Veritas accredited sites. Urgent Care Partners’ process improvement tools and methodologies are concentrated on customer service and patient experience, and are designed around lean/six sigma process improvement standards.

Allison Keleher

Project Manager

Allison Keleher is a Project Manager with Urgent Care Partners based in Minneapolis, MN. In this role, she is responsible for leading and coordinating healthcare implementation project teams. She earned her MBA from the University of St. Thomas in Minneapolis, focusing in strategy and management and is a Certified Professional Project Manager. Prior to her graduate studies, Allison worked in government and legal settings helping stakeholders navigate the US immigration system. Allison is a fluent Spanish speaker and enjoys camping, traveling and cooking.

Amanda Mason

Project Manager

Amanda Mason is a Project Manager with Urgent Care Partners based in Minneapolis, MN. In this role, she is responsible for leading and coordinating healthcare implementation teams. She earned her BBM from the University of Minnesota Duluth. Prior to UCP, Amanda worked at SuperValu Corporation, assisting stakeholders in implementing the roll out of a new pharmacy dispensing system. Amanda enjoys spending time with her family, being outdoors, and baking in her free time.

Andrew Schmidt

Strategy Analyst

Andrew Schmidt is a Strategy Analyst with Urgent Care Partners and is based in Minneapolis, MN. At UCP, Andrew supports the client by leading different client teams to assure success is achieved on projects. Prior to joining UCP, Andrew earned his bachelor’s degree in Finance and Accounting and played four years of collegiate golf at the University of Wisconsin – Eau Claire. With his background, he is able to add a unique and different perspective with the end goal to deliver a world-class product. In his free time, Andrew enjoys traveling, spending time with family and friends, and playing golf.

Anshumaan Atriwal

Consultant

Anshumaan Atriwal is a Consultant with Urgent Care Partners based in Minneapolis, MN. Prior to joining UCP, Anshumaan was a management consultant for Optimity Advisors where he conducted operations analyses, created competitor profiles, and constructed strategy & implementation plans for clients in the healthcare space. He graduated with academic distinction from University of Minnesota’s Carlson School of Management in Supply Chain & Operations. Aside from a strong interest in healthcare work and reform, Anshumaan enjoys competitive chess, boxing, and writing screenplays.

Ashley Cain

Financial Analyst

Ashley Cain is a Financial Analyst with Urgent Care Partners, based in Minneapolis, MN. She is an experienced analyst with a history of working in the hospital and healthcare industry. Ashley Graduated from Chippewa Valley Technical College with a degree in Business Management. Prior to joining UCP, she worked in pharmaceutical analytics at Target Headquarters independently managing open receivables for unmatched claims. In her free time, Ashley enjoys spending time with family and exploring the outdoors.

Brad Larmie

Strategy Consultant

Brad Larmie is a Consultant with Urgent Care Partners based in Minneapolis, MN. In this role, Brad supports and coordinates strategic decisions while working with internal analyst teams and client work groups. Prior to joining Urgent Care Partners, Brad worked as a Business Development Manager for ChRi Labs, a pharmaceutical research company. He also has prior cardiovascular sales experience with Novartis Pharmaceuticals. Brad Larmie is a graduate of Marquette University with degrees in Biological Science and Psychology. As an avid sports fan, he also enjoys playing basketball and spending time with his family.

Brandon Robertson

VP Operations

Brandon J. Robertson is Vice President of Operations, based in Minneapolis, Minnesota. He has over 10 years of experience in healthcare and retail operations, ranging from hospital to non-hospital entities. Brandon’s expertise focuses on ambulatory asset strategy, design, development, implementation, and management. He has opened and operated numerous urgent care centers, occupational medicine clinics, and outpatient physical and occupational therapy clinics for programmatic and operational integration, which would drive increased outpatient market share, clinical quality, and financial success.

He is a Six Sigma Black Belt who has trained multiple teams in the ways of Six Sigma and Lean methodologies in performance excellence, operations management, and quality assurance as it applies to the healthcare industry.

Brandon holds a Masters of Business Administration from the University of Colorado in Business Administration, with an emphasis in Healthcare Administration.

Clare Umberger

Marketing Analyst

Clare Umberger is a Marketing Analyst with Urgent Care Partners based in Minneapolis, MN. She earned her BA from the University of Iowa in Iowa City, focusing in interdepartmental studies and marketing. Prior to joining UCP, Clare interned in NYC for a solar tech company and worked for ImOn Communications where she created workflows and launched email campaigns. Clare enjoys traveling and teaching dance.

Connor Allen

Strategy Analyst

Connor Allen is a Strategy Analyst with Urgent Care Partners based in Minneapolis, MN. He completed his bachelor’s degree in Economics & History at the University of Wisconsin-Madison. Connor’s prior experience includes Digital Marketing Analytics, Sales Operations and Political work. His work at UCP focuses on providing the analytical insights that Health System Leaders need to make critical strategic decisions that face their organizations. In his free time, Connor enjoys sports, movies and spending time with his family and friends.

Daniel Hansen

Strategy Analyst

Daniel Hansen is a Senior Analyst with Urgent Care Partners based in Minneapolis, MN. Prior to joining Urgent Care Partners, Daniel earned his bachelor’s degree in Industrial & Systems Engineering from the University of Minnesota – Twin Cities with a minor in Management from the Carlson School of Management. Daniel works in collaborative teams from strategy to execution with a disciplined eye on impact and sustainability at every stage of the project life-cycle. In providing end-to-end support, Daniel helps to move beyond strategic recommendations to ensure clients build the capabilities required to achieve and sustain long-term improvement and measurable, bottom-line results. In his free time, Daniel can be found reading up on management theory, snowboarding in the Rockies, or bouldering at the local climbing gym. He also enjoys sport shooting and traveling both domestically and abroad.

Danté Richardson, MD

VP of Patient Care and Integration

Dr. Danté Richardson is VP of Patient Care and Integration at Urgent Care Partners in Minneapolis, Minnesota. Dr. Richardson was a Benjamin Banneker Scholar at the University of Maryland College Park. He earned his Doctorate of Medicine from Spartan Health Sciences University Medical School. Dr. Richardson completed his Family Practice Residency at the University of Florida Shands Jacksonville. He is Board Certified in Family Medicine, a Certified MRO and holds certification in Advanced Cardiac Life Support.  He has over 20 years of experience in Corporate wellness and 10 years experience in Occupational, Urgent Care, and Family Medicine while practicing in Virginia, Maryland, Florida, and Washington State.

David Chamberlain

Managing Director

David Chamberlain is a Managing Director with Urgent Care Partners and is based in Minneapolis, MN. David leads the facility and functional planning for UCP and provides senior leadership for projects where capital or strategic facility investments are a major part of the business plan.

Over his more than 20 years in healthcare David has worked with leading academic and community hospital systems to create the most efficient, effective, and streamlined ambulatory and inpatient facilities. With a keen focus on functionality, David brings the best practices and leading thinking to health system’s strategic facility projects.

Prior to working with Urgent Care Partners, David spent nearly 12 years at Kurt Salmon Associates and led their facility planning practice.

Debbie Bush

Director of Activations

Debbie Bush is Director of Activation for Urgent Care Partners, and is based in Orlando, FL. Debbie brings 35 years of urgent care experience opening over 40 urgent care facilities with the largest urgent care company in Florida. Debbie successfully project managed the expansion of clinic services, across multiple states, coordinating all aspects of operations. Debbie specializes in clinical process flow, policies and procedures, laboratory and radiology services, and EHR implementations. She also shares expertise with performance improvement/clinical best practice, design of quality control procedures, regulatory compliance and staff development through training and education programs. Debbie is well versed in occupational medicine and DOT compliance regarding exams, drug screening, breath alcohol testing, and MRO services.

Denver Collins

Senior Consultant

Denver Collins is a Senior Consultant with Urgent Care Partners and is based in Minneapolis, MN. Prior to joining UCP, Denver was a strategy consultant with Baker Tilly, where he worked in a variety of industries, including consumer packaged goods, consumer financial services, and manufacturing. Denver’s projects focused primarily on consumer experience and go-to-market strategy. Denver graduated from the University of Minnesota’s Carlson School of Management majoring in Finance and Supply Chain-Operations. Outside of work, Denver enjoys biking and listening to great podcasts.

Michael Mailhot

Consultant

Michael Mailhot is a Consultant with Urgent Care Partners and is based in Minneapolis, Minnesota. He helps support and coordinate strategic decisions while working with internal analyst teams and client work groups.

Prior to joining Urgent Care Partners, Michael worked as the Director of Non-Gaming Operations for Mille Lacs Corporate Ventures.  Michael’s previous experience focused on new business analysis, business and organizational planning, and ensuring operational efficiency by developing and utilizing balanced scorecards.

Michael received his Master’s in Management Degree from College of Saint Scholastica in Duluth, MN. He holds his undergraduate degree in Economics from Macalester College.

Michael Zajac

Senior Analyst

Michael Zajac is a Senior Activation Analyst with Urgent Care Partners based in Minneapolis, MN. Michael completed his bachelor’s degree at Princeton University, where he focused on American financial while playing varsity ice hockey. Prior to joining UCP, Michael worked as a Buyer for Target Corporation in consumer electronics. In his free time, Michael enjoys playing golf, shooting clays, and spending time at the lake with his family and friends.

Mickey Dhason

Director of Clinical Operations

Mickey Dhason is the Director of Clinical Operations for Urgent Care Partners; based in Minneapolis, MN.

Mickey has over 15 years of operational and customer service excellence experience in medical environments, focused on pharmaceuticals and radiology. He specializes in building high-functioning and trusting client relationships resulting in strategic communications and collaborative problem solving to produce world-class outcomes.

He earned his degree from Keiser University in Tallahassee, Florida. In his free time, he enjoys international travel with his fiancé.

Mike Quigley

Consultant

Mike Quigley is a Consultant with Urgent Care Partners and is based in Minneapolis, Minnesota. He helps to support and coordinate strategic decisions while working with internal analyst teams and client work groups. Mike works to support clients in various types of healthcare strategy with experience in market alignment and implementation planning. Prior to joining Urgent Care Partners, Mike worked as a legal marketing consultant with Thomson Reuters. Mike received his Bachelor’s Degree in Business Administration from the University of Wisconsin Eau-Claire. An avid sports fan, Mike also enjoys spending time with his family, and playing golf.

Mitch Traczyk

Manager

Mitch Traczyk is a Manager with Urgent Care Partners and is based in Minneapolis, Minnesota. He helps to support and coordinate strategic decisions while working with internal analyst teams and client work groups. Mitch works to support clients in various types of healthcare strategy with experience in service line planning, market alignment, and implementation planning.

Prior to joining Urgent Care Partners, Mitch completed his bachelor’s degree in finance at the University of St. Thomas in St. Paul, MN and holds a Masters of Business Administration in product management from Boston College. Additionally, Mitch is an avid runner and car enthusiast.

Robert Colvin, FACHE

Associate

Bob Colvin is an Associate at Urgent Care Partners. He has over 25 years of experience leading hospitals and health systems, ranging from a 500+ bed academic medical center to for-profit facilities, suburban facilities and small rural hospitals. His experience includes operating a large multi-specialty physician group, regional ambulance services, home health agencies and community primary care clinics. He has also served as a Group Vice President for Quorum Health Resources (QHC).

Bob has chaired both the Georgia and the Idaho Hospital Associations, has served on the American Hospital Associations Metropolitan Governing Council and is a Fellow in the American College of Health Executives. He has received the prestigious NOVA award from the AHA for his work in healthcare with the homeless. In addition, organizations under his leadership have been recognized by Fortune Magazine as among the 100 Best Companies to work for in America and by Consumers Digest as among the 50 safest hospitals in America.

Samantha Harding

Senior Analyst

Samantha Harding is a Senior Analyst with Urgent Care Partners based in Minneapolis, MN. Samantha completed her Bachelor’s degrees in Mathematics and English at the University of Minnesota, where she swam for four years, and continued on to acquire her Master’s degree in Pure Mathematics from the University of New Mexico, focusing primarily on algebraic structures and mathematical analysis. In her free time, Samantha enjoys walking her dog, open water swimming, and watching 80’s movies.

Weston Johnson

Senior Manager

Weston Johnson is a Senior Manager with Urgent Care Partners and is based in Minneapolis, Minnesota. Mr. Johnson is an experienced analyst and project manager who has provided market, financial and analytical services to a variety of clients. His experience in strategic planning, service line planning, practice rationalization and healthcare infrastructure planning allows him to bring a broad base of experience and abilities to his project teams.

Prior to joining Urgent Care Partners, Mr. Johnson spent thirteen years at Conventions, Sports and Leisure International, where he provided clients in the public, private and education sectors with market, financial and economic feasibility analyses related to public assembly facility development projects. This experience provides him with an ability to gain an in-depth understanding of his clients’ needs and deliver outcomes that meet those needs.

Mr. Johnson is a graduate of the University of Minnesota’s Carlson School of Management. An avid sports fan, he also enjoys running and spending time with his family.

William Elder

Senior Consultant

Will Elder is a Senior Consultant with Urgent Care Partners and is based in Minneapolis, MN. Will began as an analyst with Urgent Care Partners and has stepped into a Senior Consultant role after working as the lead analyst on the design of a 15-site urgent care build in Illinois. As a senior consultant, Will works directly with department and executive leadership teams to build or improve ambulatory service lines and urgent care operations. Will manages internal analyst teams to drive continuous improvement and develop objective-based solutions for health systems across the country.

Prior to joining UCP, William graduated with a degree in Management Information Systems from the Carlson School of Management. In his spare time, he enjoys hiking, playing golf, and exploring national parks.