Urgent Care Partners was formed to assist health systems as they develop alternative primary care delivery models. The leaders of Urgent Care Partners have 50 years of experience in ambulatory operations and innovative primary care strategy.
Urgent Care Partners focuses on building client capabilities and infrastructure, in order to deliver care in a way that is distinct from primary care and retail clinics, emergency rooms and virtual care platforms.
UCP offers full-service and turn-key urgent care center solutions, from strategy through design, including start-up, operations/management and transition to the client. These fully-customized solutions are designed to match the specific needs of the health system and integrate existing operational standards, software and processes that will ensure a smooth transition.
UCP has extensive experience managing joint commission and Det Norske Veritas accredited sites. Urgent Care Partners’ process improvement tools and methodologies are concentrated on customer service and patient experience, and are designed around lean/six sigma process improvement standards.